What information do we collect?
We collect information from you when you register on the site, request a product Demo, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
We do not use "cookies" to gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, request a product Demo, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To Provide you with a product Demo.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To provide you with your software product updates.
To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do we use "cookies"?
sites that can be accessed via links from this website or
during ordering may do so. If this is of concern please
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.
NOTE: The term "outside parties" does not include PC-Diag
Inc. or Emco Software Ltd.
We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or
We do publish product testimonials which
may include your name and company address, however you can
elect not to have your full details disclosed if you wish.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions,
please let us know by modifying your preferences in the
"My Account" section in the shopping cart.
Please note that due to email production schedules you may
receive any emails already in production.
To delete all of your online account
information from our database, sign into the "My
Account" section of our site in our shopping cart and
remove your shipping addresses, billing addresses &
payment information. Please note that we may maintain
information about an individual sales transaction in order
to service that transaction and for record keeping.
NOTE: Please keep in mind that if you remove all information form your “My Account” you will no longer receive your software product updates.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.